Customer Support Specialist

About this role

ExperCARE is seeking a Customer Support Specialist to join our Revenue Cycle Management (RCM) team. This role serves as an important point of contact for patients with questions regarding medical billing, insurance coverage, and account balances. The ideal candidate is customer-focused, detail-oriented, and comfortable navigating healthcare billing systems while providing clear and compassionate support to patients. This position works closely with internal billing, coding, and clinic teams to …